Privacy Policy

Introduction and Scope

NextaGenodeHub ("we," "our," or "us") operates nextagenodehub.com and provides budgeting education services specifically designed for entrepreneurs. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our website, educational programs, and services.

This policy applies to all users of our website and services, whether you're browsing our educational content, enrolling in our programs, or contacting us for support. We are committed to transparency about our data practices and your rights regarding your personal information.

As a company operating in Argentina, we comply with local data protection laws including the Personal Data Protection Act (Ley 25.326) and maintain alignment with international privacy standards to ensure comprehensive protection of your information.

Information We Collect

We collect information in several ways to provide and improve our educational services. The types of information we gather depend on how you interact with our platform and services.

We only collect information that is necessary for providing our services or that you voluntarily provide. We do not collect sensitive personal information such as financial account details, health information, or government identification numbers unless specifically required for program enrollment verification.

How We Use Your Information

Your personal information serves specific purposes related to delivering quality educational experiences and maintaining our service operations. We use collected information to:

• Provide access to our budgeting education programs and learning materials
• Track your learning progress and customize educational content to your needs
• Send program updates, educational resources, and important service announcements
• Process enrollments and handle billing for paid educational programs
• Respond to your inquiries, provide customer support, and resolve technical issues
• Analyze website usage patterns to improve our educational content and user experience
• Comply with legal obligations and protect our legitimate business interests
• Send periodic newsletters about entrepreneurial budgeting topics, with your consent

We base our data processing on legitimate interests for service delivery, contract fulfillment for enrolled users, and your consent for marketing communications. You can withdraw consent for non-essential processing at any time.

Data Sharing and Third Parties

We maintain strict control over your personal information and limit sharing to essential service providers and specific circumstances outlined below.

Service Providers

We work with trusted third-party companies that help us operate our platform and deliver educational services. These include web hosting providers, email service platforms, payment processors, and analytics tools. All service providers are bound by confidentiality agreements and can only use your information for the specific services they provide to us.

Educational Partners

Occasionally, we collaborate with other educational organizations or guest instructors to enhance our programs. When relevant, we may share limited information like your name and program enrollment status, but only with your explicit consent and for legitimate educational purposes.

Legal Requirements

We may disclose your information when required by law, to respond to legal proceedings, or to protect our rights, property, or safety, or that of our users or the public. This includes cooperation with law enforcement agencies when legally obligated.

Your Privacy Rights

You have significant control over your personal information and how we use it. Understanding and exercising these rights helps ensure your privacy preferences are respected.

• Correction Rights: Update or correct any inaccurate personal information in your account. You can make most changes directly through your account dashboard or by contacting our support team.
• Deletion Rights: Request deletion of your personal information, subject to legal retention requirements. Note that deleting your account will result in loss of access to purchased educational content.
• Opt-out Rights: Unsubscribe from marketing emails, newsletters, or other non-essential communications at any time using the links provided in our messages or through your account settings.
• Restriction Rights: Request that we limit how we process your information in certain circumstances, such as while we verify the accuracy of disputed information.
• Objection Rights: Object to processing of your information for direct marketing purposes or when processing is based on legitimate interests rather than contract fulfillment.

To exercise any of these rights, contact us at support@nextagenodehub.com with your specific request. We may need to verify your identity before processing certain requests to protect your privacy and security.

Data Security and Protection

Protecting your personal information is a fundamental responsibility we take seriously. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

Our website uses SSL/TLS encryption to protect information transmitted between your device and our servers. All sensitive data is stored in encrypted formats using industry-standard encryption protocols. We maintain secure servers with regular security updates and monitoring.

Access Controls

We limit access to your personal information to employees and contractors who need it to provide services. All team members undergo privacy training and are bound by confidentiality agreements. Administrative access to systems containing personal data requires multi-factor authentication.

Regular Assessments

We conduct periodic security reviews and vulnerability assessments to identify and address potential risks. Our data handling practices are regularly audited to ensure compliance with privacy requirements and security best practices.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

• Active Accounts: Information is retained while your account remains active and for reasonable periods afterward to provide ongoing support.
• Educational Records: Course completion certificates and progress records are maintained for seven years to verify credentials and support career development.
• Financial Records: Billing and payment information is retained for five years as required by Argentine accounting and tax regulations.
• Marketing Data: Email addresses and marketing preferences are deleted within two years of last engagement or upon unsubscribe request.
• Support Communications: Customer service records are retained for three years to improve service quality and resolve ongoing issues.

When retention periods expire, we securely delete or anonymize your information. Some aggregated, non-personally identifiable data may be retained indefinitely for research and service improvement purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and provide personalized content. Understanding how these technologies work helps you make informed decisions about your privacy preferences.

Essential Cookies

These cookies are necessary for basic website functionality, including maintaining your login session, remembering your language preferences, and enabling secure transactions. Essential cookies cannot be disabled without affecting website functionality.

Analytics Cookies

We use analytics tools to understand how visitors use our website, which pages are most valuable, and where we can improve user experience. This information is collected in aggregate form and does not identify individual users.

Preference Cookies

These cookies remember your choices about website settings, such as preferred language, font size adjustments, or content personalization options. They help create a more customized experience during return visits.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. Most browsers allow you to view, delete, and block cookies from specific websites.

International Data Transfers

While NextaGenodeHub operates primarily in Argentina, some of our service providers may process your information in other countries. When international transfers occur, we ensure appropriate safeguards are in place to protect your personal information.

We work only with service providers that maintain adequate data protection standards, either through certification programs, contractual agreements, or operations in countries with recognized data protection frameworks. Any international transfers comply with Argentine data protection laws and international privacy principles.

If you have concerns about international data processing, please contact us to discuss alternative arrangements that may be available for your specific situation.

Children's Privacy

Our educational services are designed for adult entrepreneurs and business professionals. We do not knowingly collect personal information from children under 16 years of age without appropriate parental consent.

If we discover that we have inadvertently collected information from a child under 16, we will delete that information promptly. Parents or guardians who believe their child has provided personal information to us should contact our support team immediately.

For users between 16-18 years old interested in entrepreneurial education, we recommend parental involvement in account creation and program enrollment to ensure appropriate support for educational goals.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes through email or prominent notices on our website.

Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Continued use of our services after policy updates indicates acceptance of the revised terms. If you disagree with changes, you may discontinue using our services or contact us to discuss your concerns.